Quell Training Ltd
Holywood, North Down
Description
Our Approach
All our services offer a tailored approach by clearly identifying your objectives derived from your personal or your organisation’s aims. We will then ensure that a clear line is met by our professional team.
All our courses are specifically directed towards your policies or procedures and workplace practice, to ensure the training is beneficial and worthwhile. Our training covers a range of subjects and can range from training managers through to staff.
An outline of our bespoke courses include:
- Management and Prevention of Workplace Violence
- Conflict Management Training
- Managing Lone Workers and Lone Working
- Personal Safety Training
- Dealing with Difficult Customers
- Dealing with Difficult Colleagues
- Dealing with Telephone Aggression
We also run City and Guilds, Maybo and BIIAB accredited courses which range from physical intervention, train the trainer and conflict resolution. Courses we run include:
Train the Trainer
- Maybo License to Practice (MLP) Conflict Management Train the Trainer (5 Days)
- Maybo License to Practice (MLP) Physical Intervention Train the Trainer – Health/Education/Security/Safer work (5 Days)
Security
- BIIAB Level 2 Award in Security Guarding (3 Days – SIA Approved)
- BIIAB Level 2 National Certificate for Door Supervisors (4 Days – SIA Approved)
- BIIAB Level 2 Award in CCTV Operations (Public Space Surveillance) (3 Days – SIA Approved)
- BIIAB Accredited Maybo Physical Intervention Programme (1 Day – SIA Approved)
Maybo Accredited Courses
- Saferwork
- Safercare
- SaferHealthcare
- SaferChildren
- SaferOnline
- Physical Intervention Courses directed towards all the above sectors
- Physical Intervention Train the Trainer licensed courses
- Conflict Management Train the Trainer licensed courses
Although training can easily be arranged or delivered by anyone, finding one specific solution that meets your overall objectives can be difficult. That is why we take the time and consideration to address all key areas to maximise the effectiveness of our training by following our 5 step approach:
- Identify and assess
- Planning and design
- Development of policies and procedures
- Training and Implementation
- Guidance and support
We are an established provider of products and services that equip you and your staff with the skills needed to manage and diffuse conflict and deal effectively with difficult or aggressive people.
What is Workplace Violence? Well, workplace violence is simply an overarching term relating to the areas of Conflict Management, Lone Working, Personal Safety, Dealing with various degrees of aggression and Physical Intervention.
Violence in the workplace is becoming more commonplace. The more informed everyone is about what to do when faced with violence in the workplace, the more self aware and confident everyone will be in dealing with the situation. With us, you’ll find help with developing a bespoke Workplace violence policy or assistance with reviewing your existing policy.
What differentiates Quell from other training providers?
When it comes to training staff we can also help. We design and deliver training in a range of areas that will ensure that you and your staff keep safe whether they are working alone, dealing with aggression or managing a potentially violent situation.
From our first conversation, we make a commitment to high standards and a friendly approach. And it doesn’t end there – we also guarantee to be on-hand to assist and provide guidance in the future.Workplace Violence Training Northern Ireland, Conflict Management Training Northern Ireland, Dealing with Aggressive & Difficult Behaviour Training Northern Ireland, Lone Worker Training Northern Ireland, Personal Safety Training, Physical Intervention Training Northern Ireland, Train the Trainer Training Northern Ireland, Security Training Northern Ireland, First Aid Training Northern Ireland, Northern Ireland Training. Workplace Violence Training, Personal Safety Training, Lone Working Training, Dealing With Aggressive Or Violent People Training, Physical Intervention. Quell Training Ltd is located in the Holywood area of North Down. There are at least 2 other listings in the BT18 postcode area. HR Firms in North Down BT18Number of Employees: 6
